If you have question regarding your order, please email us at sweetlovelyoneboutique@gmail.com

We offer free shipping on orders that are over $75 within the continental United States.

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.  

We charge $10 flat rate standard shipping for orders under $75.

If you would like to expedite your order's shipping, you may select the UPS Service you would like at an additional charge. We do not offer Saturday delivery. Next day air would be delivered the next business day and 2nd day air will be delivered within 2 business days.

Sweet Lovely One is NOT responsible for:

Delays with UPS/USPS shipping

Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.

Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. 

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS) or UPS (1-800-742-5877). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address is correct. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. If you decide to cancel your order or change your shipping address, please email us at Sweetlovelyoneboutique@gmail.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.